Frequently asked questions

Go & Grow

• Overview
• Features
• Add money
• Payment limits
• Withdraw money
• Fees & Taxes
• Risks

My account

• Getting started with Go & Grow
• Account identification
• Verifying my transfers
• Changing my details
• Referral program
• Security

Add Money

• Security

• How do I add money to my Go & Grow account?
• Which currencies can I transfer to my Go & Grow account?
• Why is my money reserved on my account?
• How long does it take for my payment to arrive?
• I forgot to add my reference number

Withdraw

• How to withdraw
• Withdrawal information
• Withdrawal errors

My portfolio

• Paying taxes
• What is the Secondary Market?
• Monitor performance

Affiliate partners

• How can I become an affiliate partner?

About Bondora

• General information
• Corporate governance

Risk factors

• Credit and investment risks
• Operational risks
• Regulatory, governance and legal risks
• Risk management process

Loan origination

• Underwriting process

Collection & recovery

• Debt collection and recovery overview
• Write-off overview